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FAQ

What is Nabati?

Nabati means plant-based in Arabic. We chose it as it reflects who we are and what we do: Nabati Foods. 

We are a plant-based company and we create mouthwatering plant-based foods and desserts that are equally nutritious and delicious. Our creations are made using high quality natural ingredients from suppliers that undergo a rigorous approval process. All our products are:

  • Certified Gluten-free
  • Dairy-free
  • Egg-free
  • Refined Sugar free
  • Non-GMO project verified (certification will be on next packaging print). 
  • Certified Kosher
  • Certified Vegan

 

Where are you located and what are your hours?

Our office is located in Seattle, WA, USA. Our production facility and HQ is located at Edmonton, Alberta, Canada. 

 

So what do you use instead of cream cheese to make the dairy free cheese cakes?

We used a combination of cashews and coconut to get the creamy cheese like texture for our dairy-free cheesecakes.

 

Where can I buy Nabati's products?

Currently we are not available in stores in the US yet. You can speak to your local to store and we are happy to connect with them if they reach out. 

 

Do you ship direct?

Yes, you can order online from our website and we ship orders direct. 

a. Order Shipping Confirmation Lead time: 1-4 business days depending on order volumes and inventory. Due to high volumes it can be up to 2-3 weeks. We will always notify you by email, so please check your spam. 

b. Days we ship out: Monday-Wednesday.

c. UPS Service: We ship using 2 Day service. We do not offer expedited shipping yet. 

d. Order Packing: We pack our orders inside an insulation box liner with cold bricks inside the corrugated box. The number of cold bricks is determined based on what is sufficient to ensure the product reach you chilled or thawed (external factors like weather affect this). Our product can be frozen, just place them in the freezer once received. 

e. Issues with receiving your order: If you find any damaged product once the order is received, or there are any concerns, please take a picture and/or contact us right away via email at info@nabati.ca. We will take care of you and address any concerns. 

 

Do you offer wholesale pricing?

Yes. Please email us or call us at +1 (206) 886-0004. We are partnered with distributors for grocery and foodservice. 

 

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